Questions to Ask When Hiring a Caregiver

If you decide on home care, there are several questions you should ask to ensure that your loved one will stay safe, healthy and happy:

  1. What happens if you or your caregiver becomes ill or are otherwise unavailable? What are the alternate arrangements?
  2. Do you pay any tax, CPP and EI contributions relating to your caregiver, so that your family is not legally responsible?
  3. Can you verify that you and your caregivers are legally able to work in Canada?
  4. If you or your caregiver are injured at a client's residence, who is responsible? (Many homeowner's insurance policies exclude injuries to "domestic employees.")
  5. Do you perform criminal background checks? Do you check caregivers references from prior work history?
  6. Are you insured in case one of your clients is injured or there's a theft?
  7. How do you document that your services were indeed completed?

My family and I were really pleased with Right at Home's efforts. They provided first class service, and provided a caregiver who really knew what she was doing. It is not necessarily easy to transport a person who is not feeling well, and Right at Home did a great job in providing this service. Our experience with Right at Home was just perfect.

Jim H.

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