Questions to Ask When Hiring a Caregiver

If you decide on home care, there are several questions you should ask to ensure that your loved one will stay safe, healthy and happy:

  1. What happens if you or your caregiver becomes ill or are otherwise unavailable? What are the alternate arrangements?
  2. Do you pay any tax, CPP and EI contributions relating to your caregiver, so that your family is not legally responsible?
  3. Can you verify that you and your caregivers are legally able to work in Canada?
  4. If you or your caregiver are injured at a client's residence, who is responsible? (Many homeowner's insurance policies exclude injuries to "domestic employees.")
  5. Do you perform criminal background checks? Do you check caregivers references from prior work history?
  6. Are you insured in case one of your clients is injured or there's a theft?
  7. How do you document that your services were indeed completed?

Other agencies cannot compare to Right at Home's service. When I use Right at Home to place a caregiver into someone's home, I know they not only come to do their job, they also build relationships. Their intake process is in-depth in order to help place staff that will fit the patients' needs. I think this is the cornerstone of so many happy patients. They have a genuine interest and passion for the elderly.

Kim M., RN, Clinical Case Manager

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