Our Promises to You

There are several basic business practices that are fundamental with Right at Home in Guelph and the surrounding area:

We are responsive

You or your clients can contact us at any time. Care managers are available 24 hours a day, seven days a week, 365 days a year. Your clients are our clients. We both want the best for them at all times.

We are selective

We employ only the best caregivers and then we carefully put the right caregiver with the right client through a precise matching process. Once a caregiver and client are matched, we provide an extensive orientation on the client’s needs to the caregiver.

We are flexible

If a family is unsatisfied with a particular caregiver, all it takes is a phone call. We can custom match another caregiver to a client at any time.

We are protected

We carry all of the necessary liability coverage so that all of our clients and their families are fully protected. We’re bonded and insured. And we cover all employer-related expenses, including the security of workers’ compensation.

Other agencies cannot compare to Right at Home Canada's service. When I use Right at Home to place a caregiver into someone's home, I know they not only come to do their job, they also build relationships. Their intake process is in-depth in order to help place staff that will fit the patients' needs. I think this is the cornerstone of so many happy patients. They have a genuine interest and passion for the elderly.

Kim M., RN, Clinical Case Manager