Our Promises to Your Clients

When it comes to the in-home care of your clients, you have high expectations. And we have high expectations of ourselves.

From corporate headquarters to franchisees to direct caregivers, we do everything we can to live our mission for our clients and to fulfill our promises to them:

  • We treat you like our neighbors, because you are.
  • We listen, because your experience and input help us make it simpler for thousands of families like yours.
  • We strive to provide the best experience possible, because you expect nothing less.
  • We make doing business with us easy, because you have more important things to worry about.

My first client was 89-years-old, and I ended up staying with her 24/7 until she passed away at the age of 92. I used to read the Bible to her, and we sang songs together because she used to be a choir director at her church. She wanted me to sing her favorite song – 'The Old Rugged Cross' – at her funeral. I did. I was with her when she took her last breath. It was such a sacred moment. I’ll never forget it. It just cemented this whole career for me and made me realize this was what I wanted to do.

Karen Stevens, 2009 RightCare Winner