Our Promises to You

There are several basic business practices that are fundamental with Right at Home:

We are responsive.

You or your clients can contact us at any time. Care managers are available 24 hours a day, seven days a week, 365 days a year. Your clients are our clients. We both want the best for them at all times.

We are selective.

We employ only the best caregivers and then we carefully put the right caregiver with the right client through a precise matching process. Once a caregiver and client are matched, we provide an extensive orientation on the client's needs to the caregiver.

We are flexible.

 If a family is unsatisfied with a particular caregiver, all it takes is a phone call. We can custom match another caregiver to a client at any time.

We are protected.

We carry all of the necessary liability coverage so that all of our clients and their families are fully protected. We’re insured. And we cover all employer-related expenses, including the security of workers’ compensation.

My family and I were really pleased with Right at Home's efforts. They provided first class service, and provided a caregiver who really knew what she was doing. It is not necessarily easy to transport a person who is not feeling well, and Right at Home did a great job in providing this service. Our experience with Right at Home was just perfect.

Jim H.

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