Pandemic Pay: A letter to Our Caregivers

A Letter to Our Caregivers: Information about Pandemic Pay

To Our Amazing Right at Home Care Team,

Almost 2 weeks ago, our Premier Mr. Doug Ford announced a new program to provide additional temporary compensation to our province’s Front Line Essential Workers. This temporary 16-week compensation is called “Pandemic Pay” it is designed to increase compensation by $4.00 per hour from your normal wage levels for those working front line health care, like you.

Mr. Ford said: “These people (frontline workers) put themselves in harm’s way to care for our sick and vulnerable citizens…I am truly grateful, as are the people of Ontario, for their service, and it’s time we give something back to those who sacrifice so much day in and day out.”

On May 5th, Mr. Ford informed the Home Care Ontario (our Ontario Home Care Association) that this pandemic pay would only be paid to care workers working with government-funded clients. It would not be paid to care workers serving family-funded or insurance clients, like your clients. Mr. Ford has excluded professional caregivers like YOU, those who care for our sick and vulnerable citizens, simply because those sick and vulnerable citizens fund their own care. This is unacceptable.

Please know that as your employer, we strongly disagree with the government’s decision to exclude family-paid care services and want you to know that we value you, our Right at Home Professional Caregiver. We value the work you do and believe firmly that you should be entitled to the exact same treatment as other PSWs like you who are receiving the pay from the government.

You deserve equality, and we will be providing the equality you deserve through funding the temporary $4.00 per hour additional compensation above regular non-pandemic wages. Our Right at Home office will be paying this directly to you, even though the Government will not be reimbursing us. This additional temporary top-up reward will start on this pay cheque and continue every paycheque that you work your regular hours with us through August 13th, just like the top-up increases the government is providing other PSWs.

We thank you for everything you do. You do incredible work, each and every day. We value you. We want you to know how much we care and how much we appreciate the wonderful care you provide your Right at Home clients.

If you have any questions, please reach out to me anytime. In the meantime, THANK YOU FOR BEING SO WONDERFUL TO YOUR RIGHT AT HOME CLIENTS. We appreciate everything you do.

Yours truly,
Your local Right at Home Care Office

For more on careers at Right at Home click here.

Why Right at Home?

  • Over 20 years of experience. Right at Home has been providing award winning customized senior care and home care for over 20 years.
    Read more about who we are >
  • YOUR Caregivers are all part of YOUR Care Team. This means that there is no revolving door of Personal Support Workers and Nurses. With the help of your Care Planner, you choose and get to know them. This leads to an level of care for your loved one that is unsurpassed in our industry.
    Read More about how Care Teams work >
  • Professional Caregivers. Right at Home Mississauga's dedication to the highest level of service is the basis for everything we do including how we hire and train our Caregivers.
    read more about our Nurses and PSWs >
  • Working with government support. Your Care Planner will work to help you find the government supports you are eligible for (if you would like them) and then work to find a solution for the care needs that go above what government and family can do. We will also work around the government care plan so that we are enhancing it.

We help in home, wherever home is to you.

Our Caregivers are always out in the community visiting homes, Retirement Residences, Long Term Care (LTC), hospices and hospitals. Our Mississauga team will help out wherever you need us. If you are looking for help in other areas of Ontario or Canada please reach out and we will put you in touch with one of our other Care Offices.

If you have any more questions or would like to discuss how we can help in your unique situation, call us at: 1-855-983-4663 or fill out the contact us form and I will call you back at a time that works best for you. I look forward to helping!
Our Care Planners are ready to help
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