Right at Home Caregivers are out in the community right now, following strict PPE policies and helping your loved ones.
Right at Home is here to support you, your family, and our Caregivers, in the safe delivery of the care and professional support you trust. Our highest priority is the health and safety of our Clients and our Caregivers. We believe very strongly as an organization that knowledge and vigilance are our strongest protections in the fight against this virus.
We recognize that our communities rely on us even more now than they ever did, and we are honoured to see the wonderful work our caregivers do, in their dedication to the continued care of our clients and community members.
If you have any concerns or questions, please do not hesitate to reach out to your local Right at Home Care Office at (613) 842-8014.
COVID-19 Processes and Procedures
Our highest priority is the health and safety of our Clients and our Caregivers. Because of this, we follow key processes and procedures:
- Health screens for every client before each caregiver visit
- Health screens for every caregiver prior to the start of each day
- A policy of wearing a mask for every client, every time
- Keeping client care teams small and dedicated to specific settings or families
- PPE protocol above best practice guidelines from Public Health
- Client and caregiver access to our RN for any COVID-related questions, discussions, fears
Our COVID-19 Microsite
Inside you will find evidence-based educational materials around the critical elements in breaking the chain of viral transmission, and a series of important tools and reminders designed to keep your household and family safe. This is being updated on a daily basis, so check back often!
Home Care Services
Right at Home is open and our services are available in person and virtually. From groceries to meal prep, nursing and everything in between, we are are here to support your family during this difficult time. For more information on how we can help your loved one be safe at home please reach out to your local Care Office.
Other Support Links
Government of Canada COVID-19 Information Hub - A comprehensive page of updates, travel advice, preparation tips and the latest information on prevention and risk.
Ontario COVID-19 Information Hub - Learn how the Ministry of Health is helping to keep Ontarians safe during the 2019 Novel Coronavirus outbreak. Find out how to protect yourself and how to recognize symptoms.