Reviews & Testimonials for Right at Home Vancouver

★★★★★

Highly recommend! We called several in-home care companies to inquire & interview when we were looking for care for a family member with complex needs (dementia, blind & frail). These folks stood out from the rest right from the outset - Caring, professional & knowledgeable in their field. All our many questions were answered and everything was explained to us in a professional presentation and easy to understand terms. The care itself was excellent and they will work with you to find the best possible fit to meet your specific needs and unique requirements. Don't hesitate to reach out to them, they are very responsive and communicated clearly throughout. I'm confident you will soon come to the same conclusions we did.

— Wolf Ernst, via Google review

★★★★★

Right at Home provided home care for over 4 years to an 80 yr old suffering from Parkinsons. During the steady decline of his health, Right at Home was there with top knotch in-home care. They ensured he was safe, healthy, fed and bathed, never alone and even accompanied him to health care appointments and emergency room trips (even staying on site after I had arrived to assist however they could). In home care planning was completed at the start of his care, updated as needs changed, and well documented in the home where I could view it at my convenience. Right at Home is full of caring, empathetic caregivers that made the final years of this amazing man comfortable. Thank you!

— John Davies, via Google review

★★★★★

I highly recommend Right at Home. After trying competitors including the largest in Vancouver I found RAH to be the best because they are able to adapt to every curve ball that comes their way. I first used them when my mother sadly was stricken with cancer and Helen and her staff helped take care of her until she was moved to hospice. Now my father has health issues including dementia and Catherine and Bill have been amazing. The important thing is that every case is different and they adapt to the very specific needs of our case, and can be approached with any and all concerns I have. The caregivers provide full care and much needed social interaction.

— VardenB, via Google review

★★★★★

I was pretty stressed out trying to find 24/7 care for my father. The minute I contacted Right at Home and started speaking to Helen.my mind was put at ease. I felt so comfortable talking to her that I started to relax. She put together a team of dedicated caregivers and my Father received excellent around the clock service. They made our life's so much easier and we really appreciate it. I dare say that we found a friend in everyone of the caregivers and it really felt like they were part of the family. It is a true pleasure for me to recommend this find agency ,Right at Home, to anyone who needs knowledgeable, professional care.

— Brent MacDonnell, via Google review

★★★★★

I would like to extend my sincere thanks to all the staff of Right at Home for the care and support provided to my aunt over the last twelve months when she was desperately in need of assistance. I appreciate and am deeply impressed by the owner, Bill, who is always responsive and accommodating in fulfilling my requests and feedback. He and his team of caregivers always strived to work at their best to care for my aunt with patience, compassion and respect despite the emotional challenges they occasionally had to confront. Your services in the community of aging population will surely be much needed, valued and appreciated.

— Alice Tang, via Google review

★★★★★

I called Right At Home Vancouver when my family was in a crisis situation with my Mother’s advanced cancer. Mary made things happen within an hour. My Mother had an evening care aid arranged ASAP and my family felt a sense of security. My family would not hesitate to recommend Right at Home to anyone in need in a crisis situation. The care aids were very professional and very caring. We will be forever grateful for their wonderful service. Thank you Mary and team for taking such good care of us!

— Sheri Mainella, via Google review

★★★★★

We used Right at Home to assist us with caring for my ailing father. Their coordinator Patricia was lovely and so helpful and all of their in home staff were wonderful. We especially appreciated the help of Ivy. They were able to get our care started quickly, with no delays and were flexible in adjusting the service required as needed. I would recommend to anyone needing in home care services.

— Jacqueline Steven, via Google review

★★★★★

Right At Home provided me with Rashmi, the most wonderful caregiver. Rashmi is skilled, supportive, flexible, and was utterly dedicated to facilitating my recovery during the time that she was with me. She is an exceptional person with exceptional character. I am deeply grateful to her for all that she did for me.

— Kay Armstrong, via Google review

★★★★★

We have nothing but good things to say about the care afforded both my parents, they have gone above and beyond to accommodate our ever changing needs. All the staff were very professional and caring during these trying times. I highly recommend "Right at Home" to any one that needs care for loved ones.

— Kevin Lawson, via Google review

★★★★★

Helen and the Right at Home care team provided excellent care for my Aunt on two separate occasions. In both cases, Helen was able to assist on short notice which was great appreciated. I have no hesitation in recommending Right Home care to anyone needing support with elderly care in Vancouver.

— Kim Fujisawa, via Google review

★★★★★

I had the pleasure of working with Right at Home for two years, and it was a truly rewarding experience. The company provides a supportive and compassionate environment for both clients and staff. Management was approachable, responsive, and genuinely invested in the well-being of employees.

— Shailja Bakshi, via Google review

★★★★★

Bill is the nicest person I have dealt with in the field so far. he is warm,compassionate and always ready to help. he was available 7 days a week even in the later parts of the evening. He is very reliable. the quality of people that came into the house has been top notch. 100%recommend it.

— Arsh Malhotra, via Google review

★★★★★

We are so grateful to Catherine and the wonderful caring team at Right at Home. They’ve been a huge support to both my parents, and to me to manage things at home. It’s enabled my parents to stay in their own home which has been such a blessing. Thank you!

— Leslie Oman, via Google review

★★★★★

Very pleasant ladies came on time,who did just as was required .It is difficult coming into a strange house and the managed very well. Tabi’s cooking was great and will last me a while. I will definitely use this service again

— Marion Whiting, via Google review

★★★★★

Right at Home is an exceptional company for care. The owner, Bill Sohn, and his care managers Catherine and then Emer, all have a warm and personal touch when it comes to supporting families...

— Shizuka Kubota, via Google review

★★★★★

Right At Home provided an amazing caregiver for my mother who has dementia. The caregiver was incredibly attentive, helpful with chores, and a real companion for my mother throughout the day.

— Ron Lo, via Google review

★★★★★

Tanishka and Ramandeep were excellent caregivers. They assisted me with things that I needed during the first 24 hours after surgery. It was great to have someone with me.

— Randy Le Pard, via Google review

★★★★★

After taking care of my late husband for so many years and I feel that I need help for both mentally and physically, I reached out to look for help... I highly recommend it.

— Leila, via Google review

★★★★★

I used Right at Home when I went for surgery in Vancouver. I was put in contact with them by the co-ordinator at False Creek... Absolutely top notch.

— Kathleen Delainey, via Google review

★★★★★

Good work, Catherine, looking after our wife and mother. Compassionate, careful, consistent, reliable.

— Richard Pearson, via Google review

★★★★★

I used Right at Home for most of 2022 to provide care aides for my husband who was 85 with severe dementia. I was impressed with their company from the first time I called. They returned my call the next day and we set up an appointment for their Client Services Director to come to our home to meet my husband and me. We then set up a schedule that worked for my husband and me.
Right at Home's aides are kind and compassionate. They genuinely care about the client. I found Bill, the owner of this branch, to be sincere, empathetic, and fair. He values his employees as well as his clients. If an issue arose, he dealt with it quickly and efficiently.
There were many times when something would come up and I would need a care aide for an unscheduled event/appointment. I would call Right at Home in the hope they might be able to find an appropriate aide without much notice. I was amazed that the vast majority of the time they came through!
If you are looking for personal or companion care aides, I would recommend you start by calling Right at Home. You'll be impressed!

— Patricia Patterson, via Google review

★★★★★

After suffering an accident in early August, I contacted Right at home to provide some assistance as I could not use my right arm. The three attendants that had over the space of a number of weeks were magnificent.

They helped me with a number of things, including bathing, washing my hair, laundry, making lunch, cleaning up after myself, and so on. They were always very professional and very personable, as well as being very efficient.

Thank you very much, Bill for your attention, for your service, and for your excellent staff. I highly recommend this if you have anyone in your family or friends that requires full-time or part-time assistance.

Michael.

— Michael Botnick, via Google review