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Research and Qualification Process

All potential Right at Home franchisees follow the same process. It's designed so that everyone involved – you and us – gets the information needed in the most efficient way possible to make an informed decision.

Are we the right business for you? Are you a good fit for us? Ultimately, these are the questions that need to be answered. That requires honesty and integrity on everyone's behalf. You can count on us to be honest and forthright with you, and we expect the same. After all, we hope we're going to be in business together for a long time.

During this process, we take the time to get to know you as a person – your background, your accomplishments and how business ownership will help you reach your goals. We also give you the opportunity to get to know us as individuals and as a company.  

The whole process takes approximately 30-90 days.

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Our Process

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1. Initial Discussions
During our initial discussions, we'll talk about you, your background, your family and your goals for business ownership.  We'll discuss the financial parameters and explain the whole process of application in more detail.  And we'll verify that your desired territory is still available.
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2. Franchise Disclosure Documents
Once you complete the initial steps in the Research and Qualification Process, we'll send you our Franchise Disclosure Documents. The Franchise Disclosure Documents, mandated by provincial law, will disclose all pertinent information about the company, system and agreement.
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3. Approval and Agreement Execution
On the first business day after Discovery Day, we'll notify you of your approval status. If we all decide that it seems like a mutually beneficial relationship, we will guide you through the signing of documents and immediately start working with you on your pre-opening checklist. It may feel like the end, but it's actually just the beginning.
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4. Training and Support
This discussion includes an in-depth analysis of our RightStart Programme, a support system that was developed for your early stages of being a Right at Home franchisee. We'll also discuss the ongoing support we provide for all of our franchisees, regardless of their time with the company.
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5. Proprietary Business Tools

During this step, we’ll discuss the business tools that Right at Home provides for franchisees, including those that assist in sales conversion, employee recruitment and screening, reporting and Key Performance Indicators.

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6. Day-to-Day Operations Overview
This is an in-depth discussion of how the typical Right at Home office operates and will typically take place at the Canadian Office, lasting at least two to three hours. We'll discuss:
  • Confidentiality Agreement
  • Initial office setup
  • Staffing
  • caregiver recruiting and training
  • caregiver retention and incentives
  • Marketing
  • Client payments
  • Proprietary Business Tools
  • Training and Support
  • Disclosure of certain financial and planning information
  • Distribution of Franchise Agreement
  • Discussion regarding territories
  • Actions required for potential next meeting and date for next meeting

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